About The Role
Account Manager position is a quota-carrying position; you will own the full sales cycle from building relationships with key stakeholders to negotiation and contracting.
Proactively own and manage a portfolio of SMB, Mid Market and enterprise-level accounts, becoming their trusted advisor and influencer.
Proactively build and identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.)
Possess a comprehensive understanding of monday.com solution and connect that knowledge directly to customer ROI
Consult with customers on their internal processes and challenge leaders to drive change across their organization.
Create and implement internal promotion programs within customer organizations to generate awareness and drive usage of monday.com.
Partner with others at monday.com to ensure successful account management and surface customer inputs back.
Your Experience & Skills
A minimum of 2 years of B2B SaaS sales, account management or consulting experience working with large, enterprise-level accounts
Proven experience as the owner of the full sales cycle, from identifying expansion opportunities to building the relationships with key stakeholders to negotiation and contracting
Prior experience in Strategy consulting - advantage
Strong customer-facing and presentation skills with the ability to establish credibility with executives
Superb written and verbal communication skills
Positive attitude, empathetic, and energetic
BA or BS degree