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Scale Account Manager

London, UK

Full Time

About The Role

  • Account Manager position is a quota-carrying position; you will own the full sales cycle from building relationships with key stakeholders to negotiation and contracting.

  • Proactively own and manage a portfolio of SMB, Mid Market and enterprise-level accounts, becoming their trusted advisor and influencer.

  • Proactively build and identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.)

  • Possess a comprehensive understanding of solution and connect that knowledge directly to customer ROI.

  • Consult with customers on their internal processes and challenge leaders to drive change across their organisation.

  • Create and implement internal promotion programs within customer organizations to generate awareness and drive usage of

  • Partner with others at to ensure successful account management and surface customer inputs back.

Your Experience & Skills

  • A minimum of 2 years of B2B SaaS sales, account management or consulting experience working with large, enterprise-level accounts.

  • Proven experience as the owner of the full sales cycle, from identifying expansion opportunities to building the relationships with key stakeholders to negotiation and contracting.

  • Strong customer-facing and presentation skills with the ability to establish credibility with executives.

  • Superb written and verbal communication skills.

  • Positive attitude, empathetic, and energetic.

  • BA or BS degree.

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