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Implementation Consultant

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London, UK

Job Type

Full Time

About the Role

About The Role

Take ownership of new accounts and manage their onboarding

Build strong relationships with our clients to understand their needs and ensure their success with

Act as a project manager to ensure timelines are met

Serve as the main point of contact throughout onboarding and also liaison between clients and Aulysius

Work with customers to build their most time-sensitive workflows into and ensure there is a clear end-user training plan for those workflows.

Empower customers to connect their goals and challenges with the solution 

Lead online webinars, consultations, and one-on-one demos to educate customers on the features of our product

Build, own, and execute client success and onboarding plans

Spearhead internal cross-functional improvement projects

Partner with sales team on upsell, cross-sell, and expansion opportunities


Experience & Skills

  • Fluent German speaker

  • Strong customer-facing and presentation skills with the ability to establish trust and credibility 

  • Ability to work in a high volume environment

  • Superb written and verbal communication skills

  • Positive attitude, empathy, and high energy

  • BA or BS degree

  • Experience working with Web development frameworks, Javascript, HTML, CSS, and REST API - GraphQL is an advantage

About the Company

We are XYZ company.

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