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From basic projects to complex portfolio management–teams deliver their best work with monday.com

More Workflows

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monday Service helps teams manage requests and workflows with ease. Deliver faster, smarter service and keep your customers delighted 

every step of the way.

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One platform for all your service needs

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Customer portal

A Support Hub That Works Your Way

Deliver a customized portal where end users can open requests, monitor progress, stay connected, and find the answers they need instantly

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Real-time service analytics

Stay Ahead with Smart Service Insights

Get real-time dashboards that adapt to your team’s priorities. Spot trends early and make confident, data-driven decisions that keep your service one step ahead

Ticket boards and workflows

Aligned Teams, Superior Results

Build custom workspaces for each team while staying fully connected. Remove bottlenecks, streamline escalations, and solve issues faster than ever.

Ticket boards and workflows

Aligned Teams, Superior Results

Build custom workspaces for each team while staying fully connected. Remove bottlenecks, streamline escalations, and solve issues faster than ever

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The biggest value for us is speed and flexibility. You can get up and running in days, change anything instantly, and see everything in real time. And you don’t need a dedicated admin to do it.

Clive Camilleri

Head of People Tech & Operations

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AI service agent

Handle support inquiries on the spot with an AI assistant that taps into past tickets and your knowledge base to provide tailored, precise answers.

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Explore more powerful monday products

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For professionals and teams managing tasks & workflows

Manage tasks and workflows to fuel team collaboration and productivity at scale.

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For sales professionals and customer-facing teams

Track and manage all aspects of your sales cycle, customer data, and more in one place.

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For teams managing customer requests, SLAs & internal service 

Handle requests, track performance, and optimize service workflows.

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For product and development professionals and teams

Build agile workflows to drive impact across your product, design, and R&D teams.

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