Smarter Service Starts Here – Turn Tickets into Projects with monday.com + AI
- Eric Lin
- Oct 16
- 1 min read

Webinar recording: https://youtu.be/aJsmGBqPilQ
Join us for an exclusive session to see how monday.com Service can help you transform ticket management into streamlined projects that drive real business impact. Through a real-world customer spotlight and a live demo, you’ll discover how AI-powered workflows simplify processes, reduce manual work, and scale efficiency across teams.
📌 Date & Time
Wednesday, October 1st, 2025 – 11:00 AM CEST
📌 Speakers
Terry Kuete
Alankrita Tewari
📌 Agenda
Customer Spotlight: Aulysius Implementation Case (20 min) – Terry Kuete
Ticket-to-Project Flow in monday.com & Live Demo (25 min) – Alankrita Tewari
Q&A (10 min) – Terry & Alankrita
📌 What You’ll Learn
How Aulysius used monday.com Service to centralize ticket handling and improve outcomes
The step-by-step flow of turning tickets into projects and tasks with monday.com
How AI enhances workflows by reducing manual work and increasing visibility
A live demo of ticket-to-project automation in action
Practical tips to reimagine service operations and scale efficiency across teams
✨ Don’t miss this opportunity to see how monday.com



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